Performance and access related issues with Jira

What to do

• Check whether you use Jira Viewing content, Create and edit, Authentication and User Management, Search and 7 more. Check your stack

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• Confirm your retries, queues and scheduled jobs caught up after the 1h 21m it lasted.

  Anything that failed between 2026-08-07 11:30 UTC and 2026-08-07 12:52 UTC may need a replay.

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Updates from Jira 3

1. investigatingAug 7, 2026, 11:30 AM UTC

   We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.

   provider

2. monitoringAug 7, 2026, 12:22 PM UTC

   Some customers experienced issues accessing affected services in the Central European region. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.

   provider

3. resolvedAug 7, 2026, 12:52 PM UTC

   On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.

   provider

Corrections

None so far.

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