- Level
- confirmed
- Worst impact
- Degraded
- Components
- Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
- Down Index
- 38of 100
What to do
Check whether you use Jira Viewing content, Create and edit, Authentication and User Management, Search and 7 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 53m it lasted.
Anything that failed between 2026-08-24 19:22 UTC and 2026-08-24 23:15 UTC may need a replay.Subscribe to Jira's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Jira 4
- investigating
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
provider
- investigating
Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.
provider
- identified
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.
provider
- resolved
On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3bf6f57e5a
Is Jira still down?
No, this incident was resolved 2026-08-24 23:15 UTC. For Jira's live state, see https://down.guide/jira.
How long did it last?
3h 53m, from 2026-08-24 19:22 UTC to 2026-08-24 23:15 UTC, by the times Jira posted.
What was affected?
Jira named Viewing content, Create and edit, Authentication and User Management, Search and 7 more.
What caused it?
Jira hasn't published a root cause. If it does, it shows here.
Where does this come from?
Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.