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Jira

Notifications are delayed

Partial outage Lasted 5h 51m · started · Jira's page

Level
confirmed
Worst impact
Partial outage
Components
Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
Down Index
49of 100

What to do

  • Check whether you use Jira Viewing content, Create and edit, Authentication and User Management, Search and 7 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 51m it lasted.

    Anything that failed between 2026-08-25 08:42 UTC and 2026-08-25 14:33 UTC may need a replay.
  • Subscribe to Jira's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jira 5

  1. investigating

    We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.

    provider

  2. investigating

    Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.

    provider

  3. investigating

    Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.

    provider

  4. monitoring

    Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.

    provider

  5. resolved

    On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6bedbfaf01

Is Jira still down?

No, this incident was resolved 2026-08-25 14:33 UTC. For Jira's live state, see https://down.guide/jira.

How long did it last?

5h 51m, from 2026-08-25 08:42 UTC to 2026-08-25 14:33 UTC, by the times Jira posted.

What was affected?

Jira named Viewing content, Create and edit, Authentication and User Management, Search and 7 more.

What caused it?

Jira hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.