- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
- Down Index
- 51of 100
What to do
Check whether you use Jira Viewing content, Create and edit, Authentication and User Management, Search and 7 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 10h 50m it lasted.
Anything that failed between 2026-08-31 18:28 UTC and 2026-09-01 05:18 UTC may need a replay.Subscribe to Jira's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Jira 3
- identified
Impact
provider
- monitoring
Jira Incoming Emails are experiencing elevated failures when fetching mail from Microsoft accounts. This affects email-based creation and updates of Jira work items. Users may see 500 internal server errors when email fetch attempts occur. We are tracking updates from Microsoft and continuing to review the impact. These updates are available publicly via https://status.cloud.microsoft/
provider
- resolved
We're now seeing full recovery across Atlassian services that have been impacted, and this incident is now resolved. For those continuing to experience issues relating to this incident we encourage you to please check https://status.cloud.microsoft/ as they continue to provide further updates about additional services.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7e29968a4d
Is Jira still down?
No, this incident was resolved 2026-09-01 05:18 UTC. For Jira's live state, see https://down.guide/jira.
How long did it last?
10h 50m, from 2026-08-31 18:28 UTC to 2026-09-01 05:18 UTC, by the times Jira posted.
What was affected?
Jira named Viewing content, Create and edit, Authentication and User Management, Search and 7 more.
What caused it?
Jira hasn't published a root cause. If it does, it shows here.
Where does this come from?
Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.