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Jira

Some users experiencing issues viewing boards and work items

Partial outage Lasted 12h 59m · started · Jira's page

Level
confirmed
Worst impact
Partial outage
Components
Viewing content
Down Index
35of 100

What to do

  • Check whether you use Jira Viewing content. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 12h 59m it lasted.

    Anything that failed between 2026-06-09 05:29 UTC and 2026-06-09 18:28 UTC may need a replay.
  • Subscribe to Jira's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jira 9

  1. investigating

    We are investigating reports of intermittent errors and degredated performance for some Jira Service Management and Jira Cloud customers. We will provide further updates within one hour.

    provider

  2. identified

    Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours. We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.

    provider

  3. identified

    Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours. We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.

    provider

  4. identified

    Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours. We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.

    provider

  5. identified

    Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours. We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.

    provider

  6. identified

    Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours. We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.

    provider

  7. identified

    Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours. We will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.

    provider

  8. monitoring

    Our team has been able to apply the fix and mitigate the issue. The services have been restored to normal operations. We will continue to actively monitor over the next 8 hours to confirm stability.

    provider

  9. resolved

    The issue has now been resolved, and the service is operating normally for all affected customers.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-93b746158e

Is Jira still down?

No, this incident was resolved 2026-06-09 18:28 UTC. For Jira's live state, see https://down.guide/jira.

How long did it last?

12h 59m, from 2026-06-09 05:29 UTC to 2026-06-09 18:28 UTC, by the times Jira posted.

What was affected?

Jira named Viewing content.

What caused it?

Jira hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.