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Jira

Disrupted Rovo availability for Automation rules

Major outage Lasted 3h 59m · started · Jira's page

Level
confirmed
Worst impact
Major outage
Components
Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
Down Index
60of 100

What to do

  • Check whether you use Jira Viewing content, Create and edit, Authentication and User Management, Search and 7 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 59m it lasted.

    Anything that failed between 2026-04-14 12:12 UTC and 2026-04-14 16:11 UTC may need a replay.
  • Subscribe to Jira's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jira 5

  1. investigating

    We are actively investigating reports of a partial service disruption affecting Rovo, specifically for customers using automation rules that invoke Rovo agents. Some customers may find that these automations are not completing as expected. We'll share updates here as more information becomes available.

    provider

  2. investigating

    We have identified that this incident also affects automation rules in Confluence that use Rovo agents. We are investigating and will provide updates as we learn more.

    provider

  3. identified

    We have identified the issue, and our teams are working to resolve it and restore normal operations as quickly as possible. We will provide further updates as they become available.

    provider

  4. monitoring

    The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

    provider

  5. resolved

    On April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected customers.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9ad8c44ada

Is Jira still down?

No, this incident was resolved 2026-04-14 16:11 UTC. For Jira's live state, see https://down.guide/jira.

How long did it last?

3h 59m, from 2026-04-14 12:12 UTC to 2026-04-14 16:11 UTC, by the times Jira posted.

What was affected?

Jira named Viewing content, Create and edit, Authentication and User Management, Search and 7 more.

What caused it?

Jira hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.