- Level
- confirmed
- Worst impact
- Degraded
- Components
- Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
- Regions
- us
- Down Index
- 38of 100
What to do
Check whether you use Jira Viewing content, Create and edit, Authentication and User Management, Search and 7 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 45m it lasted.
Anything that failed between 2025-12-15 16:16 UTC and 2025-12-15 19:01 UTC may need a replay.Subscribe to Jira's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Jira 5
- identified
We are actively investigating reports of performance degradation affecting Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo. We'll share updates here as more information is available.
provider
- identified
We are actively investigating reports of performance degradation affecting Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, Jira Work Management, and Rovo. We'll share updates here as more information is available.
provider
- identified
We have identified the cause of the issue, and our teams are diligently working on mitigations. We're currently seeing signs of improvements. We'll continue to share additional updates here in 60 minutes or as more information becomes available.
provider
- identified
Our teams are continuing to implement mitigations. Error rates have decreased across all products and we are seeing improvements. We will continue to provide updates here in 60 minutes or as more information becomes available.
provider
- resolved
On December 15th, 2025, Admin Hub, Atlassian Analytics, Confluence Cloud, Ecosystem, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo users in the prod-us-east region may have experienced performance degradations and errors on the web page and mobile apps. The issue has now been resolved, and the service is operating normally for all affected customers.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-b3e1f37066
Is Jira still down?
No, this incident was resolved 2025-12-15 19:01 UTC. For Jira's live state, see https://down.guide/jira.
How long did it last?
2h 45m, from 2025-12-15 16:16 UTC to 2025-12-15 19:01 UTC, by the times Jira posted.
What was affected?
Jira named Viewing content, Create and edit, Authentication and User Management, Search and 7 more in us.
What caused it?
Jira hasn't published a root cause. If it does, it shows here.
Where does this come from?
Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.