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Jira

Degraded performance of JIRA

Degraded Lasted 4h 26m · started · Jira's page

Level
confirmed
Worst impact
Degraded
Components
Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
Down Index
39of 100

What to do

  • Check whether you use Jira Viewing content, Create and edit, Authentication and User Management, Search and 7 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 26m it lasted.

    Anything that failed between 2026-09-01 17:09 UTC and 2026-09-01 21:35 UTC may need a replay.
  • Subscribe to Jira's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jira 5

  1. investigating

    We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.

    provider

  2. identified

    We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.

    provider

  3. identified

    Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.

    provider

  4. monitoring

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

    provider

  5. resolved

    On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-daab62bb31

Is Jira still down?

No, this incident was resolved 2026-09-01 21:35 UTC. For Jira's live state, see https://down.guide/jira.

How long did it last?

4h 26m, from 2026-09-01 17:09 UTC to 2026-09-01 21:35 UTC, by the times Jira posted.

What was affected?

Jira named Viewing content, Create and edit, Authentication and User Management, Search and 7 more.

What caused it?

Jira hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.