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Klarna

Sign-in degradation

Degraded Lasted 2h 9m · started · Klarna's page

Level
confirmed
Worst impact
Degraded
Components
North America
Regions
us
Down Index
23of 100

What to do

  • Check whether you use Klarna North America in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 9m it lasted.

    Anything that failed between 2026-04-18 03:32 UTC and 2026-04-18 05:41 UTC may need a replay.
  • Subscribe to Klarna's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klarna 2

  1. investigating

    We are currently experiencing a degradation of SMS OTP Authentication in the Klarna App in US region, due to a third-party provider disruption. Our providers have identified the issue and are actively working on a resolution. Thank you for your patience.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-06daaa0f4a

Is Klarna still down?

No, this incident was resolved 2026-04-18 05:41 UTC. For Klarna's live state, see https://down.guide/klarna.

How long did it last?

2h 9m, from 2026-04-18 03:32 UTC to 2026-04-18 05:41 UTC, by the times Klarna posted.

What was affected?

Klarna named North America in us.

What caused it?

Klarna hasn't published a root cause. If it does, it shows here.

Where does this come from?

Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.