- Level
- confirmed
- Worst impact
- Degraded
- Components
- North America
- Regions
- us
- Down Index
- 25of 100
What to do
Check whether you use Klarna North America in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 1m it lasted.
Anything that failed between 2025-10-20 21:20 UTC and 2025-10-21 01:22 UTC may need a replay.Subscribe to Klarna's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Klarna 2
- monitoring
Services are returning but we are still seeing minor issues with purchase visualisation in the app (some of the newly placed orders are not shown yet). This is due to the extended major outage today at our core infrastructure provider.
provider
- resolved
The issue has now been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0ed6aac4cc
Is Klarna still down?
No, this incident was resolved 2025-10-21 01:22 UTC. For Klarna's live state, see https://down.guide/klarna.
How long did it last?
4h 1m, from 2025-10-20 21:20 UTC to 2025-10-21 01:22 UTC, by the times Klarna posted.
What was affected?
Klarna named North America in us.
What caused it?
Klarna hasn't published a root cause. If it does, it shows here.
Where does this come from?
Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.