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Klarna

Merchant Portal degradation - Limited Access to In-store App in Merchant Portal

Degraded Lasted 1h 31m · started · Klarna's page

Level
confirmed
Worst impact
Degraded
Components
Europe, North America, Asia Pacific
Regions
apac, eu, us
Down Index
30of 100

What to do

  • Check whether you use Klarna Europe, North America, Asia Pacific in apac, eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.

    Anything that failed between 2025-11-14 15:54 UTC and 2025-11-14 17:25 UTC may need a replay.
  • Subscribe to Klarna's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klarna 2

  1. investigating

    Some merchants may encounter an error when trying to access the In-Store App in Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience.

    provider

  2. resolved

    This issue has been resolved and the system works as expected.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-248e8dd241

Is Klarna still down?

No, this incident was resolved 2025-11-14 17:25 UTC. For Klarna's live state, see https://down.guide/klarna.

How long did it last?

1h 31m, from 2025-11-14 15:54 UTC to 2025-11-14 17:25 UTC, by the times Klarna posted.

What was affected?

Klarna named Europe, North America, Asia Pacific in apac, eu, us.

What caused it?

Klarna hasn't published a root cause. If it does, it shows here.

Where does this come from?

Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.