- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Europe, North America, Asia Pacific
- Regions
- apac, eu, us
- Down Index
- 42of 100
What to do
Check whether you use Klarna Europe, North America, Asia Pacific in apac, eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 58m it lasted.
Anything that failed between 2026-01-31 08:42 UTC and 2026-01-31 11:40 UTC may need a replay.Subscribe to Klarna's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Klarna 2
- investigating
We are currently experiencing issues with Customer Service. We are working to restore the service as soon as possible. Please try again later. Thank you for your patience.
provider
- resolved
The issues have been resolved. Thank you for your patience! Some responses may still take longer than usual, but service levels will gradually return to normal.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-325a360b8e
Is Klarna still down?
No, this incident was resolved 2026-01-31 11:40 UTC. For Klarna's live state, see https://down.guide/klarna.
How long did it last?
2h 58m, from 2026-01-31 08:42 UTC to 2026-01-31 11:40 UTC, by the times Klarna posted.
What was affected?
Klarna named Europe, North America, Asia Pacific in apac, eu, us.
What caused it?
Klarna hasn't published a root cause. If it does, it shows here.
Where does this come from?
Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.