- Level
- confirmed
- Worst impact
- Degraded
- Components
- Europe
- Regions
- eu
- Down Index
- 17of 100
What to do
Check whether you use Klarna Europe in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8m it lasted.
Anything that failed between 2026-01-28 16:54 UTC and 2026-01-28 17:02 UTC may need a replay.Subscribe to Klarna's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Klarna 2
- investigating
We are currently experiencing issues to the chat function in the Klarna App in the EU & UK. We are working to restore the service as soon as possible. Thank you for your patience.
provider
- resolved
This issue has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-483d651900
Is Klarna still down?
No, this incident was resolved 2026-01-28 17:02 UTC. For Klarna's live state, see https://down.guide/klarna.
How long did it last?
8m, from 2026-01-28 16:54 UTC to 2026-01-28 17:02 UTC, by the times Klarna posted.
What was affected?
Klarna named Europe in eu.
What caused it?
Klarna hasn't published a root cause. If it does, it shows here.
Where does this come from?
Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.