- Level
- confirmed
- Worst impact
- Degraded
- Components
- North America, North America, North America, North America, North America, North America, North America, North America, North America, North America, North America
- Regions
- us
- Down Index
- 29of 100
What to do
Check whether you use Klarna North America, North America, North America, North America and 7 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 10h 37m it lasted.
Anything that failed between 2026-05-08 01:28 UTC and 2026-05-08 12:05 UTC may need a replay.Subscribe to Klarna's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Klarna 8
- investigating
We are currently experiencing a service disruption affecting Klarna services in the United States. Some customers and merchants may be unable to access certain features, including shopping, payments, customer service, communications, and the Merchant Portal. We have identified the root cause as an infrastructure issue with our cloud provider and are actively working to resolve it. All other regions are unaffected. Thank you for your patience.
provider
- identified
We are seeing some recovery of service for multiple services - we are monitoring this closely while also actively working on resolving this issue.
provider
- identified
We are still working on a resolution, while monitoring updates from our cloud infrastructure provider.
provider
- monitoring
We have implemented a fix that should help with the resolution of this issue, we are currently monitoring the outcome of this fix.
provider
- monitoring
We are seeing recovery on additional services, we are still monitoring the issue closely.
provider
- monitoring
We are seeing continued recovery across all services. At this time, the only remaining impact is related to recent card transactions not being visible in the app for US users. Send outs and notifications for those purchases may also be delayed.
provider
- monitoring
Recovery is continuing across impacted US services. The main remaining user impact is that some recent Klarna Card transactions may not yet appear in-app, and related purchase notifications/sendouts can be delayed. We have implemented mitigation and are actively monitoring stability and full catch-up. Root cause remains tied to a cloud infrastructure provider issue.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9f510cc34d
Is Klarna still down?
No, this incident was resolved 2026-05-08 12:05 UTC. For Klarna's live state, see https://down.guide/klarna.
How long did it last?
10h 37m, from 2026-05-08 01:28 UTC to 2026-05-08 12:05 UTC, by the times Klarna posted.
What was affected?
Klarna named North America, North America, North America, North America and 7 more in us.
What caused it?
Klarna hasn't published a root cause. If it does, it shows here.
Where does this come from?
Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.