Skip to main content
Klarna

Klarna Express Checkout iOS degradation

Degraded Lasted 20d · started · Klarna's page

Level
confirmed
Worst impact
Degraded
Components
Europe, North America, Asia Pacific
Regions
apac, eu, us
Down Index
35of 100

What to do

  • Check whether you use Klarna Europe, North America, Asia Pacific in apac, eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20d it lasted.

    Anything that failed between 2026-07-24 08:07 UTC and 2026-08-13 08:07 UTC may need a replay.
  • Subscribe to Klarna's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klarna 7

  1. investigating

    Some customers on iOS (Safari / Chrome) may be unable to finish Klarna checkout in popup mode after login. Android and desktop checkout are not affected. Cause: third-party browser change. We are working to restore the services as soon as possible. Thank you for your patience.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. monitoring

    Monitoring period shows improvement, however teams continue working on full recovery actions and continue to monitor.

    provider

  4. monitoring

    Monitoring period continues to show improvement from earlier mitigations. Teams are actively deploying additional fixes and gradually enabling improvements for affected merchants, while continuing to work on full recovery and monitor impact.

    provider

  5. monitoring

    Teams are actively testing fixes today, with merchant rollout expected to begin from tomorrow. Work continues to enrol all the remaining affected merchants into the solution and to validate the fix for the broader merchant base.

    provider

  6. monitoring

    Merchant rollout shows significant improvement. Teams will continue monitoring until all affected merchants will be enrolled.

    provider

  7. resolved

    Klarna Express Checkout is working as expected for the vast majority of merchants. Minor edge cases are being handled separately. Monitoring is now closed. Thank you.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b232b0c5b1

Is Klarna still down?

No, this incident was resolved 2026-08-13 08:07 UTC. For Klarna's live state, see https://down.guide/klarna.

How long did it last?

20d, from 2026-07-24 08:07 UTC to 2026-08-13 08:07 UTC, by the times Klarna posted.

What was affected?

Klarna named Europe, North America, Asia Pacific in apac, eu, us.

What caused it?

Klarna hasn't published a root cause. If it does, it shows here.

Where does this come from?

Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.