Klarna: Merchant Settlements / Payouts degradation

What to do

Check whether you use Klarna Europe in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1d 1h it lasted.
Anything that failed between 2026-04-09 08:37 UTC and 2026-04-10 09:43 UTC may need a replay.
Subscribe to Klarna's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingApr 9, 2026, 8:37 AM UTC
We are currently experiencing issues with a subset of our Merchant Settlements / Payouts. We are working to restore the service as soon as possible. Thank you for your patience.
provider
identifiedApr 9, 2026, 9:19 AM UTC
The issue has been identified and a fix is being implemented.
provider
monitoringApr 9, 2026, 11:57 AM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedApr 10, 2026, 9:43 AM UTC
All pending merchant payouts have now been successfully triggered. These payouts will be processed according to standard banking timelines.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Klarna still down?

No, this incident was resolved 2026-04-10 09:43 UTC. For Klarna's live state, see https://down.guide/klarna.

How long did it last?

1d 1h, from 2026-04-09 08:37 UTC to 2026-04-10 09:43 UTC, by the times Klarna posted.

What was affected?

Klarna named Europe in eu.

What caused it?

Klarna hasn't published a root cause. If it does, it shows here.

Where does this come from?

Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.