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Klarna

Payment Notifications and Order Updates issue

Degraded Lasted 8h 29m · started · Klarna's page

Level
confirmed
Worst impact
Degraded
Components
Europe
Regions
eu
Down Index
26of 100

What to do

  • Check whether you use Klarna Europe in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h 29m it lasted.

    Anything that failed between 2026-05-07 08:14 UTC and 2026-05-07 16:44 UTC may need a replay.
  • Subscribe to Klarna's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klarna 4

  1. investigating

    We are currently experiencing a service disruption affecting payment status notifications, order updates, including webhook deliveries for consumers and merchants in the EU region. This may result in delayed or missing updates. We are working to restore the service as soon as possible. Thank you for your patience

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c75bae2c6d

Is Klarna still down?

No, this incident was resolved 2026-05-07 16:44 UTC. For Klarna's live state, see https://down.guide/klarna.

How long did it last?

8h 29m, from 2026-05-07 08:14 UTC to 2026-05-07 16:44 UTC, by the times Klarna posted.

What was affected?

Klarna named Europe in eu.

What caused it?

Klarna hasn't published a root cause. If it does, it shows here.

Where does this come from?

Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.