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Klarna

Klarna purchase API degradation

Major outage Lasted 43m · started · Klarna's page

Level
confirmed
Worst impact
Major outage
Down Index
39of 100

What to do

  • Check whether your product depends on Klarna. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 43m it lasted.

    Anything that failed between 2025-10-20 07:42 UTC and 2025-10-20 08:24 UTC may need a replay.
  • Subscribe to Klarna's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klarna 2

  1. investigating

    We are currently experiencing issues with Klarna purchase API in NA region. We are working to restore the service as soon as possible. Thank you for your patience.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c9eb85a4c1

Is Klarna still down?

No, this incident was resolved 2025-10-20 08:24 UTC. For Klarna's live state, see https://down.guide/klarna.

How long did it last?

43m, from 2025-10-20 07:42 UTC to 2025-10-20 08:24 UTC, by the times Klarna posted.

What caused it?

Klarna hasn't published a root cause. If it does, it shows here.

Where does this come from?

Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.