Merchant Onboarding degradation using Integration Guides

What to do

• Check whether you use Klarna Europe, North America, Asia Pacific in apac, eu, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4h 23m it lasted.

  Anything that failed between 2026-07-29 17:58 UTC and 2026-07-29 22:20 UTC may need a replay.

• Subscribe to Klarna's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klarna 5

1. investigatingJul 29, 2026, 5:58 PM UTC

   We are currently experiencing issues with Merchant Onboarding through Integration Guides App in Merchant Portal in all regions. We are working to restore the service as soon as possible. Thank you for your patience.

   provider

2. investigatingJul 29, 2026, 7:29 PM UTC

   We are still investigating the issue. Thank you for your patience.

   provider

3. identifiedJul 29, 2026, 8:56 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

4. monitoringJul 29, 2026, 10:01 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

5. resolvedJul 29, 2026, 10:20 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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