- Level
- confirmed
- Worst impact
- Degraded
- Components
- Europe, North America, Asia Pacific
- Regions
- apac, eu, us
- Down Index
- 32of 100
What to do
Check whether you use Klarna Europe, North America, Asia Pacific in apac, eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 59m it lasted.
Anything that failed between 2026-01-24 15:29 UTC and 2026-01-24 18:28 UTC may need a replay.Subscribe to Klarna's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Klarna 5
- investigating
We are currently experiencing a degradation affecting sign-in to the Klarna App. Some users may be unable to receive Email OTPs, which is impacting their ability to complete the sign-in flow. Initial indications suggest the issue may be related to email delivery via Gmail. We are actively investigating and working to restore normal service as quickly as possible. Thank you for your patience.
provider
- investigating
Gmail users might see banners indicating missing spam checks. We are experiencing an issue with Gmail beginning on Saturday, 2026-01-24 05:02 US/Pacific. Users might experience the following banner: “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.” We advise the users to be extra diligent in lieu of missing spam checks. Google’s engineering team is actively investigating and will share more details soon
provider
- investigating
Google’s engineering team is aware that some Gmail users are experiencing misclassification of emails in their inbox and additional spam warnings. They are actively working to resolve the issue and will share more details soon
provider
- monitoring
The issue causing delays in Email OTP delivery has been resolved, and services are currently being monitored.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fc28973092
Is Klarna still down?
No, this incident was resolved 2026-01-24 18:28 UTC. For Klarna's live state, see https://down.guide/klarna.
How long did it last?
2h 59m, from 2026-01-24 15:29 UTC to 2026-01-24 18:28 UTC, by the times Klarna posted.
What was affected?
Klarna named Europe, North America, Asia Pacific in apac, eu, us.
What caused it?
Klarna hasn't published a root cause. If it does, it shows here.
Where does this come from?
Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.