Skip to main content
Mux

RTMP and SRT live streams disconnection

Partial outage Lasted 1h 10m · started · Mux's page

Level
confirmed
Worst impact
Partial outage
Components
Mux Video - Live
Down Index
30of 100

What to do

  • Check whether you use Mux Mux Video - Live. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 10m it lasted.

    Anything that failed between 2026-11-04 18:10 UTC and 2026-11-04 19:21 UTC may need a replay.
  • Subscribe to Mux's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mux 3

  1. identified

    We have experienced a small number of RTMP and SRT live streams disconnecting; most reconnected automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4091e06840

Is Mux still down?

No, this incident was resolved 2026-11-04 19:21 UTC. For Mux's live state, see https://down.guide/mux.

How long did it last?

1h 10m, from 2026-11-04 18:10 UTC to 2026-11-04 19:21 UTC, by the times Mux posted.

What was affected?

Mux named Mux Video - Live.

What caused it?

Mux hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mux's official status page, https://status.mux.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.