- Level
- confirmed
- Worst impact
- Degraded
- Components
- APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, NRQL : Europe, Serverless : Europe, Synthetics : Europe
- Regions
- eu
What to do
Check whether you use New Relic APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe and 4 more in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 59m it lasted.
Anything that failed between 2024-12-05 23:20 UTC and 2024-12-06 02:19 UTC may need a replay.Subscribe to New Relic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from New Relic 5
- investigating
Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time.
provider
- investigating
Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time. We are continuing to investigate this issue.
provider
- investigating
We are continuing to investigate an issue where some customers in the EU region may experience delayed alert notifications. Data ingest is not impacted at this time.
provider
- identified
The issue has been identified and a fix is being implemented. Some customers in the EU region may experience delayed or missing alert notifications. Data ingest is not impacted at this time.
provider
- resolved
Between 22:51 UTC on Wednesday, December 5th and 02:16 UTC on December 6th, some customers in the EU region may have experienced delayed or missing alert notifications. Data processing for affected data may have been impacted. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-307b156f44
Is New Relic still down?
No, this incident was resolved 2024-12-06 02:19 UTC. For New Relic's live state, see https://down.guide/new-relic.
How long did it last?
2h 59m, from 2024-12-05 23:20 UTC to 2024-12-06 02:19 UTC, by the times New Relic posted.
What was affected?
New Relic named APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe and 4 more in eu.
What caused it?
New Relic hasn't published a root cause. If it does, it shows here.
Where does this come from?
New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.