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New Relic

Delay in executing synthetics monitors

Degraded Lasted 2h 36m · started · New Relic's page

Level
confirmed
Worst impact
Degraded
Regions
eu, us
Down Index
28of 100

What to do

  • Check whether you use New Relic in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 36m it lasted.

    Anything that failed between 2026-03-02 07:06 UTC and 2026-03-02 09:42 UTC may need a replay.
  • Subscribe to New Relic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from New Relic 3

  1. investigating

    Some customers in the US and EU region may experience delay in executing synthetics monitors

    provider

  2. investigating

    We have engaged our Cloud provider to assist with further investigation and are evaluating additional mitigation efforts.

    provider

  3. resolved

    Between 06:56 UTC and 08:44 UTC on March 02nd some customers in the US or EU region may have experienced Delay in executing synthetics monitors .We have investigated and resolved this service interruption and impacted services have returned to normal operations

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5ade407db7

Is New Relic still down?

No, this incident was resolved 2026-03-02 09:42 UTC. For New Relic's live state, see https://down.guide/new-relic.

How long did it last?

2h 36m, from 2026-03-02 07:06 UTC to 2026-03-02 09:42 UTC, by the times New Relic posted.

What was affected?

New Relic named in eu, us.

What caused it?

New Relic hasn't published a root cause. If it does, it shows here.

Where does this come from?

New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.