- Level
- confirmed
- Worst impact
- Degraded
- Regions
- eu, us
What to do
Check whether you use New Relic in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 2m it lasted.
Anything that failed between 2026-02-05 16:20 UTC and 2026-02-05 17:22 UTC may need a replay.Subscribe to New Relic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from New Relic 3
- investigating
We are currently investigating an issue causing errors with Distributed Tracing
provider
- monitoring
Our Team has now issued a fix and are monitoring the issue.
provider
- resolved
Between 15:15 UTC and 16:30 UTC some customers may have experienced an issue with Distributed Tracing.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5e9431f28f
Is New Relic still down?
No, this incident was resolved 2026-02-05 17:22 UTC. For New Relic's live state, see https://down.guide/new-relic.
How long did it last?
1h 2m, from 2026-02-05 16:20 UTC to 2026-02-05 17:22 UTC, by the times New Relic posted.
What was affected?
New Relic named in eu, us.
What caused it?
New Relic hasn't published a root cause. If it does, it shows here.
Where does this come from?
New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.