- Level
- confirmed
- Worst impact
- Partial outage
- Components
- APM : US
- Regions
- us
- Down Index
- 31of 100
What to do
Check whether you use New Relic APM : US in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h it lasted.
Anything that failed between 2024-12-05 09:38 UTC and 2024-12-05 10:38 UTC may need a replay.Subscribe to New Relic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from New Relic 3
- investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
provider
- investigating
We are investigating a potential service interruption that may impact some customers. Some customers may be experiencing issues with APM monitoring/tools not displaying data. Please continue to monitor this page for updates.
provider
- resolved
Between 07:20 UTC and 10:25 UTC on Dec 05, some customers may have experience issue with APM monitoring/tools not displaying data We have investigated and resolved this service interruption and impacted services have returned to normal operations.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7318ba25e9
Is New Relic still down?
No, this incident was resolved 2024-12-05 10:38 UTC. For New Relic's live state, see https://down.guide/new-relic.
How long did it last?
1h, from 2024-12-05 09:38 UTC to 2024-12-05 10:38 UTC, by the times New Relic posted.
What was affected?
New Relic named APM : US in us.
What caused it?
New Relic hasn't published a root cause. If it does, it shows here.
Where does this come from?
New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.