- Level
- confirmed
- Worst impact
- Degraded
- Regions
- eu, us
What to do
Check whether you use New Relic in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2026-05-18 16:25 UTC and 2026-05-18 16:25 UTC may need a replay.Subscribe to New Relic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from New Relic 1
- resolved
Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-93aaa8a761
Is New Relic still down?
No, this incident was resolved 2026-05-18 16:25 UTC. For New Relic's live state, see https://down.guide/new-relic.
How long did it last?
0m, from 2026-05-18 16:25 UTC to 2026-05-18 16:25 UTC, by the times New Relic posted.
What was affected?
New Relic named in eu, us.
What caused it?
New Relic hasn't published a root cause. If it does, it shows here.
Where does this come from?
New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.