Brief Alert Degradation in EU Region

What to do

• Check whether you use New Relic APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe and 4 more in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 24m it lasted.

  Anything that failed between 2025-03-08 22:17 UTC and 2025-03-08 22:41 UTC may need a replay.

• Subscribe to New Relic's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from New Relic 3

1. investigatingMar 8, 2025, 10:17 PM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

   provider

2. identifiedMar 8, 2025, 10:21 PM UTC

   We are investigating a brief service interruption impacting alerts for select EU accounts. The issue has been mitigated while we investigate and no further actions are required by customers as we work to resolve this.

   provider

3. resolvedMar 8, 2025, 10:41 PM UTC

   We resolved this service interruption and impacted services have returned to normal operation. Between 09:40 UTC and 09:45 UTC on March 8th, some customers in the EU region may have experienced missed/delayed alerts or false loss of signal alerts.

   provider

Corrections

None so far.

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