- Level
- confirmed
- Worst impact
- Degraded
- Components
- APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe, Metric API : Europe, Mobile Agent : Europe, OTLP API : Europe, Trace API : Europe, Synthetics : Europe
- Regions
- eu
What to do
Check whether you use New Relic APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe and 7 more in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2026-09-16 00:14 UTC and 2026-09-16 00:14 UTC may need a replay.Subscribe to New Relic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from New Relic 1
- resolved
Between 23:06 UTC and 23:16 UTC, some customers in the EU region may have experienced errors when sending metric timeslice data to New Relic, issues in viewing metric timeslice data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c17bb54373
Is New Relic still down?
No, this incident was resolved 2026-09-16 00:14 UTC. For New Relic's live state, see https://down.guide/new-relic.
How long did it last?
0m, from 2026-09-16 00:14 UTC to 2026-09-16 00:14 UTC, by the times New Relic posted.
What was affected?
New Relic named APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe and 7 more in eu.
What caused it?
New Relic hasn't published a root cause. If it does, it shows here.
Where does this come from?
New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.