- Level
- confirmed
- Worst impact
- Degraded
- Components
- Dashboards : US, Dashboards : Europe
- Regions
- eu, us
What to do
Check whether you use New Relic Dashboards : US, Dashboards : Europe in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 26m it lasted.
Anything that failed between 2024-12-10 10:50 UTC and 2024-12-10 11:17 UTC may need a replay.Subscribe to New Relic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from New Relic 4
- investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are investigating an issue that may impact the creation of new dashboards for customer accounts in the US and EU regions
provider
- resolved
Between 10:20 UTC and 11:00 UTC on December 10th, some customers in the US and EU regions may have experienced issues creating new dashboards. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-cc6625854c
Is New Relic still down?
No, this incident was resolved 2024-12-10 11:17 UTC. For New Relic's live state, see https://down.guide/new-relic.
How long did it last?
26m, from 2024-12-10 10:50 UTC to 2024-12-10 11:17 UTC, by the times New Relic posted.
What was affected?
New Relic named Dashboards : US, Dashboards : Europe in eu, us.
What caused it?
New Relic hasn't published a root cause. If it does, it shows here.
Where does this come from?
New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.