- Level
- confirmed
- Worst impact
- Degraded
- Regions
- eu, us
- Down Index
- 23of 100
What to do
Check whether you use New Relic in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 17m it lasted.
Anything that failed between 2026-08-03 09:58 UTC and 2026-08-03 10:15 UTC may need a replay.Subscribe to New Relic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from New Relic 2
- investigating
We are investigating an issue where some customers in the EU and US regions may experience delays or errors when viewing the alerts and activity page.
provider
- resolved
Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The issue is now resolved, and the impacted services have returned to normal service. Please close and re-open the Alerts page to resolve the issue.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d80c73d4a7
Is New Relic still down?
No, this incident was resolved 2026-08-03 10:15 UTC. For New Relic's live state, see https://down.guide/new-relic.
How long did it last?
17m, from 2026-08-03 09:58 UTC to 2026-08-03 10:15 UTC, by the times New Relic posted.
What was affected?
New Relic named in eu, us.
What caused it?
New Relic hasn't published a root cause. If it does, it shows here.
Where does this come from?
New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.