- Level
- confirmed
- Worst impact
- Degraded
- Components
- Dashboards : US, Dashboards : Europe
- Regions
- eu, us
What to do
Check whether you use New Relic Dashboards : US, Dashboards : Europe in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 42m it lasted.
Anything that failed between 2025-08-07 15:00 UTC and 2025-08-07 15:42 UTC may need a replay.Subscribe to New Relic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from New Relic 5
- investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
provider
- investigating
Some customers in the US and EU regions may be experiencing delayed golden signal data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f19b611db6
Is New Relic still down?
No, this incident was resolved 2025-08-07 15:42 UTC. For New Relic's live state, see https://down.guide/new-relic.
How long did it last?
42m, from 2025-08-07 15:00 UTC to 2025-08-07 15:42 UTC, by the times New Relic posted.
What was affected?
New Relic named Dashboards : US, Dashboards : Europe in eu, us.
What caused it?
New Relic hasn't published a root cause. If it does, it shows here.
Where does this come from?
New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.