- Level
- confirmed
- Worst impact
- Degraded
- Components
- Synthetics : US
- Regions
- us
- Down Index
- 27of 100
What to do
Check whether you use New Relic Synthetics : US in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 10h 55m it lasted.
Anything that failed between 2026-04-09 09:51 UTC and 2026-04-09 20:46 UTC may need a replay.Subscribe to New Relic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from New Relic 5
- investigating
Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.
provider
- identified
We have identified the issue and working on a solution
provider
- monitoring
Our team has now issued a fix and are monitoring the issue.
provider
- monitoring
Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
provider
- resolved
Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f50ca9b75a
Is New Relic still down?
No, this incident was resolved 2026-04-09 20:46 UTC. For New Relic's live state, see https://down.guide/new-relic.
How long did it last?
10h 55m, from 2026-04-09 09:51 UTC to 2026-04-09 20:46 UTC, by the times New Relic posted.
What was affected?
New Relic named Synthetics : US in us.
What caused it?
New Relic hasn't published a root cause. If it does, it shows here.
Where does this come from?
New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.