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ngrok

Partial outage in EU for endpoint connections

Degraded Lasted 48m · started · ngrok's page

Level
confirmed
Worst impact
Degraded
Components
Region - EU
Regions
eu

What to do

  • Check whether you use ngrok Region - EU in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 48m it lasted.

    Anything that failed between 2024-09-26 17:21 UTC and 2024-09-26 18:09 UTC may need a replay.
  • Subscribe to ngrok's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ngrok works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ngrok 4

  1. investigating

    We have a failure in our EU region that will impact a limited number of connections to that region.

    provider

  2. identified

    We believe we have identified the underlying issue and are working on a fix

    provider

  3. monitoring

    We have deployed a fix and are monitoring our systems

    provider

  4. resolved

    This incident has been resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7b40867c0b

Is ngrok still down?

No, this incident was resolved 2024-09-26 18:09 UTC. For ngrok's live state, see https://down.guide/ngrok.

How long did it last?

48m, from 2024-09-26 17:21 UTC to 2024-09-26 18:09 UTC, by the times ngrok posted.

What was affected?

ngrok named Region - EU in eu.

What caused it?

ngrok hasn't published a root cause. If it does, it shows here.

Where does this come from?

ngrok's official status page, https://status.ngrok.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.