OAuth, OIDC, and SAML modules for Edges degraded

What to do

• Check whether you use ngrok Region - AP, Region - AU, Region - EU, Region - IN and 4 more in eu, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 26m it lasted.

  Anything that failed between 2024-02-07 19:43 UTC and 2024-02-07 20:09 UTC may need a replay.

• Subscribe to ngrok's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=ngrok works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ngrok 4

1. identifiedFeb 7, 2024, 7:43 PM UTC

   We have identified an issue with the following Edge modules that may be impacting customers' ability to access content served by the Edge: OAuth, OIDC, and SAML. We are rolling out a fix and monitoring. This issue started approximately ten minutes ago.

   provider

2. monitoringFeb 7, 2024, 7:59 PM UTC

   Fixes are rolled out. The team will continue monitoring to confirm a full recovery.

   provider

3. monitoringFeb 7, 2024, 8:04 PM UTC

   Customers using SAML modules may in rare cases need to clear cookies if you are seeing `BAD REQUEST` errors on login.

   provider

4. resolvedFeb 7, 2024, 8:09 PM UTC

   The system should be recovered for all users.

   provider

Corrections

None so far.

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