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ngrok

Delay in generating and renewing certificates for custom domains

Degraded Lasted 2h 9m · started · ngrok's page

Level
confirmed
Worst impact
Degraded
Components
Certificates
Down Index
20of 100

What to do

  • Check whether you use ngrok Certificates. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 9m it lasted.

    Anything that failed between 2026-05-08 20:12 UTC and 2026-05-08 22:21 UTC may need a replay.
  • Subscribe to ngrok's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ngrok works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ngrok 3

  1. investigating

    Our certificate provider has run into an issue and is currently pausing generation and renewal of certificates.

    provider

  2. monitoring

    Our provider has fixed their system.

    provider

  3. resolved

    This has been resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-dddd532c19

Is ngrok still down?

No, this incident was resolved 2026-05-08 22:21 UTC. For ngrok's live state, see https://down.guide/ngrok.

How long did it last?

2h 9m, from 2026-05-08 20:12 UTC to 2026-05-08 22:21 UTC, by the times ngrok posted.

What was affected?

ngrok named Certificates.

What caused it?

ngrok hasn't published a root cause. If it does, it shows here.

Where does this come from?

ngrok's official status page, https://status.ngrok.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.