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Pylon

Delays in Search on the platform

Degraded Lasted 46m · started · Pylon's page

Level
confirmed
Worst impact
Degraded
Down Index
17of 100

What to do

  • Check whether your product depends on Pylon. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 46m it lasted.

    Anything that failed between 2026-07-15 17:42 UTC and 2026-07-15 18:28 UTC may need a replay.
  • Subscribe to Pylon's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pylon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pylon 6

  1. investigating

    Our engineering team is investigating an issue causing a delay in search results appearing within the platform. We will post updates as they become available, please reach out to Pylon support with any questions.

    provider

  2. monitoring

    Our engineering team has implemented a fix and search has recovered. We are continuing to monitor and will share another update once we have confirmed this is fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions.

    provider

  3. resolved

    Our engineering team has confirmed this is fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions.

    provider

  4. identified

    Our engineering team is continuing to work on a fix for intermittent delays in search results. We will post updates here as they become available, please reach out to Pylon support with any questions.

    provider

  5. monitoring

    Our engineering team has rolled out an additional fix and we are monitoring. We will share another update once we have confirmed this is fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions.

    provider

  6. resolved

    Our engineering team has confirmed that this is now fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-275aac01a4

Is Pylon still down?

No, this incident was resolved 2026-07-15 18:28 UTC. For Pylon's live state, see https://down.guide/pylon.

How long did it last?

46m, from 2026-07-15 17:42 UTC to 2026-07-15 18:28 UTC, by the times Pylon posted.

What caused it?

Pylon hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pylon's official status page, https://status.usepylon.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.