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Pylon

Inbound Email Delays

Degraded Lasted 1h 17m · started · Pylon's page

Level
confirmed
Worst impact
Degraded
Down Index
18of 100

What to do

  • Check whether your product depends on Pylon. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 17m it lasted.

    Anything that failed between 2026-11-04 15:50 UTC and 2026-11-04 17:07 UTC may need a replay.
  • Subscribe to Pylon's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pylon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pylon 4

  1. investigating

    We are aware of an issue with inbound emails experiencing a delay of 10-15 minutes and are actively investigating.

    provider

  2. identified

    We have identified the underlying cause of the issue and it is on our upstream vendors end. Link to their [status page here](https://status.postmarkapp.com/notices/jl1sq1h3iqx4fklf-delays-processing-inbound-messages).

    provider

  3. monitoring

    Our vendor has deployed a fix for the delay and are monitoring.

    provider

  4. resolved

    The issue has been resolved and all systems are operational and all delayed messages have been delivered.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5c5fec8552

Is Pylon still down?

No, this incident was resolved 2026-11-04 17:07 UTC. For Pylon's live state, see https://down.guide/pylon.

How long did it last?

1h 17m, from 2026-11-04 15:50 UTC to 2026-11-04 17:07 UTC, by the times Pylon posted.

What caused it?

Pylon hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pylon's official status page, https://status.usepylon.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.