Dashboard Login failures

What to do

• Check whether your product depends on Pylon. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1d 22h it lasted.

  Anything that failed between 2026-07-10 16:46 UTC and 2026-07-12 15:44 UTC may need a replay.

• Subscribe to Pylon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pylon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pylon 6

1. investigatingJul 10, 2026, 4:46 PM UTC

   We are aware of an issue affecting users being redirected to login screen and login attempts failing and are actively investigating.

   provider

2. investigatingJul 10, 2026, 4:57 PM UTC

   Updating to include some AI systems like Pylon MCP are also impacted. An upstream vendor outage is being scoped as the potential root cause.

   provider

3. identifiedJul 10, 2026, 5:20 PM UTC

   The upstream vendor has identified the issue and are implementing a fix. Login to the Pylon platform should no longer be impacted.

   provider

4. identifiedJul 10, 2026, 6:20 PM UTC

   The upstream vendor has resolved the root cause of the issue and are monitoring their systems. We are continuing to evaluate and monitor the impact to ensure full service is restored across all of our product areas.

   provider

5. monitoringJul 10, 2026, 6:26 PM UTC

   We are continuing to evaluate and monitor the impact to ensure full service is restored across all of our product areas.

   provider

6. resolvedJul 12, 2026, 3:44 PM UTC

   The issue has been resolved and all systems are operational. We will follow this update with a more detailed analysis and accurate timeline from our engineering team.

   provider

Corrections

None so far.

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