Analytics dashboard loading issues

What to do

• Check whether your product depends on Pylon. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 17m it lasted.

  Anything that failed between 2026-08-18 17:23 UTC and 2026-08-18 17:40 UTC may need a replay.

• Subscribe to Pylon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pylon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pylon 4

1. investigatingAug 18, 2026, 5:23 PM UTC

   Our engineering team is investigating loading issues in Analytics. We will post updates here as they are available. We apologize for any impact this is having on your operations, please reach out to Pylon support with any questions.

   provider

2. identifiedAug 18, 2026, 5:31 PM UTC

   Our engineering team has rolled out a fix and we are seeing Analytics dashboards recover. We are continuing to monitor and will post another update once we have confirmed this is fully resolved. Please reach out to Pylon support with any questions.

   provider

3. monitoringAug 18, 2026, 5:32 PM UTC

   Our engineering team has rolled out a fix and we are seeing Analytics dashboards recover. We are continuing to monitor and will post another update once we have confirmed this is fully resolved. Please reach out to Pylon support with any questions.

   provider

4. resolvedAug 18, 2026, 5:40 PM UTC

   Our engineering team has confirmed that this is now fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions.

   provider

Corrections

None so far.

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