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Rankings

The Down Index, 2025-W30

That week's worst incidents, scored 0-100 from impact, breadth, duration, reach and how long the provider took to acknowledge.

2025-07-21 to 2025-07-28

  1. 149Calls degradedBland AI · Major outage · 17m
    • Impact30
    • Breadth12
    • Duration7
    • Reach0
    • Acknowledgement0
  2. 247Incident 07/22/25Airtable · Degraded · 35m
    • Impact8
    • Breadth20
    • Duration8
    • Reach11
    • Acknowledgement0
  3. 344Calls UnresponsiveBland AI · Major outage · 28m
    • Impact30
    • Breadth6
    • Duration8
    • Reach0
    • Acknowledgement0
  4. 442Error with certificates in ngrokngrok · Major outage · 1h 38m
    • Impact30
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  5. 542Model serving infrastructure outageCohere · Major outage · 3h 57m
    • Impact30
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  6. 6392025-July-22 Service IncidentSauce Labs · Partial outage · 4h 29m
    • Impact18
    • Breadth8
    • Duration13
    • Reach0
    • Acknowledgement0
  7. 736Delayed asynchronous task processingFlagsmith · Degraded · 16m
    • Impact8
    • Breadth12
    • Duration6
    • Reach10
    • Acknowledgement0
  8. 835GB VoIP FailuresDuo Security · Partial outage · 10h 48m
    • Impact18
    • Breadth2
    • Duration15
    • Reach0
    • Acknowledgement0
  9. 932Delay with transfersWise · Degraded · 1h 30m
    • Impact8
    • Breadth14
    • Duration10
    • Reach0
    • Acknowledgement0
  10. 1031Login Issues and Possible App SlownessSMTP2GO · Degraded · 17h 57m
    • Impact8
    • Breadth8
    • Duration15
    • Reach0
    • Acknowledgement0
  11. 1130Cascade OutageWindsurf · Partial outage · 1h 6m
    • Impact18
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  12. 1229Calls DegradedBland AI · Partial outage · 8m
    • Impact18
    • Breadth6
    • Duration5
    • Reach0
    • Acknowledgement0
  13. 1329Incident affecting run schedulingSpacelift · Partial outage · 1h 37m
    • Impact18
    • Breadth1
    • Duration10
    • Reach0
    • Acknowledgement0
  14. 1429Calls DegradedBland AI · Partial outage · 9m
    • Impact18
    • Breadth6
    • Duration5
    • Reach0
    • Acknowledgement0
  15. 1527AIQA ProcessingDrata · Partial outage · 37m
    • Impact18
    • Breadth1
    • Duration8
    • Reach0
    • Acknowledgement0
  16. 1627Duo AI Assistant Intermittent failuresDuo Security · Degraded · 14h
    • Impact8
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0
  17. 1726GitHub PR comments are not working anymoreSonarCloud · Partial outage · 20m
    • Impact18
    • Breadth1
    • Duration7
    • Reach0
    • Acknowledgement0
  18. 1825HTTPS Tracking Certificate Creation / Renewal blocked by Let's Encrypt OutageMailgun · Degraded · 11h 37m
    • Impact8
    • Breadth2
    • Duration15
    • Reach0
    • Acknowledgement0
  19. 1925Increased authentication errorsVoyage AI · Degraded · 21m
    • Impact8
    • Breadth10
    • Duration7
    • Reach0
    • Acknowledgement0
  20. 2024Delays issuing certificatesngrok · Degraded · 19h 2m
    • Impact8
    • Breadth1
    • Duration15
    • Reach0
    • Acknowledgement0
  21. 2124Outbound message delivery to Yahoo is delayed/slowSparkPost · Degraded · 3h 39m
    • Impact8
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  22. 2223Events API and Reporting Delays1Password · Degraded · 3d 2h
    • Impact8
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  23. 2323Dependent Service incident intermittently impacting CockroachCloud OperationsCockroachDB Cloud · Degraded · 6h 42m
    • Impact8
    • Breadth1
    • Duration14
    • Reach0
    • Acknowledgement0
  24. 2423Some Videos Are Stuck Processing/OptimizingVimeo · Degraded · 6h 57m
    • Impact8
    • Breadth1
    • Duration14
    • Reach0
    • Acknowledgement0
  25. 2522Elevated Claude Sonnet 4 ErrorsWindsurf · Degraded · 3h 15m
    • Impact8
    • Breadth2
    • Duration12
    • Reach0
    • Acknowledgement0

← 2025-W29 · 2025-W31 → · Methodology

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