Skip to main content
Menu
Rankings

Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W21, May 19 to May 25.

  1. 157Users receiving errors when attempting to load BitBucketBitbucket · Partial outage · 1h 10m
    • Impact18
    • Breadth18
    • Duration10
    • Reach11
    • Acknowledgement0
  2. 235Degraded performanceMailgun · Degraded · 1h 1m
    • Impact8
    • Breadth18
    • Duration9
    • Reach0
    • Acknowledgement0
  3. 333Async exports aren't processingLokalise · Partial outage · 1h 41m
    • Impact18
    • Breadth4
    • Duration11
    • Reach0
    • Acknowledgement0
  4. 433PyPI Partial OutagePyPI · Partial outage · 2d 13h
    • Impact18
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  5. 532Substack is experiencing issuesSubstack · Degraded · 12h 32m
    • Impact8
    • Breadth9
    • Duration15
    • Reach0
    • Acknowledgement0
  6. 629Elevated API FailuresUploadThing · Partial outage · 1h 42m
    • Impact18
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  7. 728Slice Machine AuthenticationPrismic · Partial outage · 1h 19m
    • Impact18
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  8. 828Inbound and Web call not connectingRetell AI · Partial outage · 16m
    • Impact18
    • Breadth3
    • Duration7
    • Reach0
    • Acknowledgement0
  9. 927Some Pulse surveys are experiencing errorsLattice · Degraded · 57m
    • Impact8
    • Breadth10
    • Duration9
    • Reach0
    • Acknowledgement0
  10. 1025Global Ireland (eu-west-1) Degraded PerformanceUpstash · Degraded · 57m
    • Impact8
    • Breadth8
    • Duration9
    • Reach0
    • Acknowledgement0
  11. 1123Slightly elevated error ratesReadMe · Degraded · 4h 8m
    • Impact8
    • Breadth2
    • Duration13
    • Reach0
    • Acknowledgement0
  12. 1223Calls dispatch delayBland AI · Degraded · 2h 35m
    • Impact8
    • Breadth3
    • Duration12
    • Reach0
    • Acknowledgement0
  13. 1323octopus.com/downloads degradedOctopus Deploy · Degraded · 3h 59m
    • Impact8
    • Breadth3
    • Duration12
    • Reach0
    • Acknowledgement0
  14. 1422Service OutageFrontegg · Partial outage · 0m
    • Impact18
    • Breadth4
    • Duration0
    • Reach0
    • Acknowledgement0
  15. 1521Search results not showing up in "All" tab on hubsReadMe · Degraded · 2h 26m
    • Impact8
    • Breadth2
    • Duration11
    • Reach0
    • Acknowledgement0
  16. 1621C22 ingestion delaysIterable · Degraded · 4h 11m
    • Impact8
    • Breadth0
    • Duration13
    • Reach0
    • Acknowledgement0
  17. 1720Call Transfer FailuresRetell AI · Degraded · 1h 14m
    • Impact8
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  18. 1819Degraded service affecting embed-v4.0Cohere · Degraded · 2h 22m
    • Impact8
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  19. 1919Linkedin.com - IssueLinkedIn · Degraded · 49m
    • Impact8
    • Breadth2
    • Duration9
    • Reach0
    • Acknowledgement0
  20. 2019Intermittent Loading Issues on Dropbox WebsiteDropbox · Degraded · 54m
    • Impact8
    • Breadth2
    • Duration9
    • Reach0
    • Acknowledgement0
  21. 2116Elevated rendering errorsimgix · Degraded · 30m
    • Impact8
    • Breadth0
    • Duration8
    • Reach0
    • Acknowledgement0
  22. 2215Meta-Llama-3.1-8B-Instruct performance imparedSambaNova Cloud · Degraded · 24m
    • Impact8
    • Breadth0
    • Duration7
    • Reach0
    • Acknowledgement0
  23. 2312Intermittent SMS & MMS failurePlivo · Degraded · 0m
    • Impact8
    • Breadth4
    • Duration0
    • Reach0
    • Acknowledgement0

← 2025-W20 · 2025-W22 →

Scoring your own services' incidents the same way? Sazabi does that for your stack.