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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W20, May 12 to May 18.

  1. 149Intermittent API ErrorsMailgun · Major outage · 3h 40m
    • Impact30
    • Breadth7
    • Duration12
    • Reach0
    • Acknowledgement0
  2. 247Degraded kernel acquisitionHex · Major outage · 4h 32m
    • Impact30
    • Breadth4
    • Duration13
    • Reach0
    • Acknowledgement0
  3. 342Network OutageWindsurf · Major outage · 22m
    • Impact30
    • Breadth5
    • Duration7
    • Reach0
    • Acknowledgement0
  4. 440Some corpora have complete or elevated error rate.Vectara · Partial outage · 1d 14h
    • Impact18
    • Breadth7
    • Duration15
    • Reach0
    • Acknowledgement0
  5. 537Errors rendering custom reportsSmartling · Partial outage · 3h 9m
    • Impact18
    • Breadth7
    • Duration12
    • Reach0
    • Acknowledgement0
  6. 633Elevated percentage of API calls failingSparkPost · Degraded · 6h 7m
    • Impact8
    • Breadth12
    • Duration13
    • Reach0
    • Acknowledgement0
  7. 733Crate indexes not updatingcrates.io · Partial outage · 7m
    • Impact18
    • Breadth10
    • Duration5
    • Reach0
    • Acknowledgement0
  8. 832Database connection issueBland AI · Degraded · 1h 23m
    • Impact8
    • Breadth14
    • Duration10
    • Reach0
    • Acknowledgement0
  9. 931Inbound calls not getting picked upBland AI · Degraded · 56m
    • Impact8
    • Breadth14
    • Duration9
    • Reach0
    • Acknowledgement0
  10. 1031Degraded Kernel AcquisitionHex · Partial outage · 43m
    • Impact18
    • Breadth4
    • Duration9
    • Reach0
    • Acknowledgement0
  11. 1130Telnyx Inbound Calling DownRetell AI · Partial outage · 1h 17m
    • Impact18
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  12. 1228Partial OutageLambdaTest · Partial outage · 0m
    • Impact18
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  13. 1328Hyperexecute Degraded PerformanceLambdaTest · Partial outage · 0m
    • Impact18
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  14. 1428Elevated ErrorsReddit · Partial outage · 1h 6m
    • Impact18
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  15. 1527Intermittent Certificate Errors for Retool RequestsRetool · Degraded · 5d 9h
    • Impact8
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0
  16. 1627Trello was temporarily inaccessibleTrello · Partial outage · 54m
    • Impact18
    • Breadth0
    • Duration9
    • Reach0
    • Acknowledgement0
  17. 1724Queue SlowdownCodecov · Degraded · 17h 47m
    • Impact8
    • Breadth1
    • Duration15
    • Reach0
    • Acknowledgement0
  18. 1824Degraded Admin Console ServiceJumpCloud · Degraded · 3h 26m
    • Impact8
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  19. 1922Outage in Us-East EdgeStream · Partial outage · 0m
    • Impact18
    • Breadth4
    • Duration0
    • Reach0
    • Acknowledgement0
  20. 2020Wasabi.com Try Free Sign-up Form Returning Server ErrorWasabi · Degraded · 2h 17m
    • Impact8
    • Breadth1
    • Duration11
    • Reach0
    • Acknowledgement0
  21. 2120Queries are affected due to server upgradeVectara · Degraded · 55m
    • Impact8
    • Breadth3
    • Duration9
    • Reach0
    • Acknowledgement0
  22. 2218Delayed Webhook ProcessingClose · Degraded · 51m
    • Impact8
    • Breadth1
    • Duration9
    • Reach0
    • Acknowledgement0
  23. 2317Experiencing issues connecting to SlackRootly · Degraded · 1h 3m
    • Impact8
    • Breadth0
    • Duration9
    • Reach0
    • Acknowledgement0

← 2025-W19 · 2025-W21 →

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