The Down Index, 2025-W37

Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W37, Sep 8 to Sep 14.

148Webhook OutageFilestack · Major outage · 1d 1h
- Impact30
- Breadth3
- Duration15
- Reach0
- Acknowledgement0
245Partial Service DisruptionCerebras · Partial outage · 1h 25m
- Impact18
- Breadth7
- Duration10
- Reach10
- Acknowledgement0
343Lokalise main application outageLokalise · Major outage · 10m
- Impact30
- Breadth8
- Duration5
- Reach0
- Acknowledgement0
442Problems with running newly-built Actors.Apify · Partial outage · 3h 49m
- Impact18
- Breadth1
- Duration12
- Reach11
- Acknowledgement0
539Sheet Loading and SavingSmartsheet · Degraded · 22h 21m
- Impact8
- Breadth16
- Duration15
- Reach0
- Acknowledgement0
634SWE-1 InstabilityWindsurf · Partial outage · 7h 51m
- Impact18
- Breadth2
- Duration14
- Reach0
- Acknowledgement0
733Issue with Loom Meeting Recordings in ZoomLoom · Partial outage · 1h 31m
- Impact18
- Breadth5
- Duration10
- Reach0
- Acknowledgement0
832Email Validation 500sMailgun · Partial outage · 3h 23m
- Impact18
- Breadth2
- Duration12
- Reach0
- Acknowledgement0
931Issues with the Outlook calendar integrationLattice · Degraded · 5h 57m
- Impact8
- Breadth10
- Duration13
- Reach0
- Acknowledgement0
1030Acuity Scheduling / Undelivered SMS remindersSquarespace · Partial outage · 1h 7m
- Impact18
- Breadth2
- Duration10
- Reach0
- Acknowledgement0
1130Data processing delaysSparkPost · Degraded · 6h 41m
- Impact8
- Breadth8
- Duration14
- Reach0
- Acknowledgement0
1230APIs Involving OpenAI are having elevated error rate.Vectara · Degraded · 12h 4m
- Impact8
- Breadth7
- Duration15
- Reach0
- Acknowledgement0
1329Degraded performance of TrelloTrello · Partial outage · 22m
- Impact18
- Breadth4
- Duration7
- Reach0
- Acknowledgement0
1428Inbound Calls Routing FailureBland AI · Partial outage · 1m
- Impact18
- Breadth9
- Duration1
- Reach0
- Acknowledgement0
1527Degraded performance in Confluence and Jira for Microsoft Edge usersConfluence · Degraded · 5d 20h
- Impact8
- Breadth4
- Duration15
- Reach0
- Acknowledgement0
1627[Multiple Deployments] Admin Panel Login FailuresDuo Security · Partial outage · 26m
- Impact18
- Breadth2
- Duration7
- Reach0
- Acknowledgement0
1727Typeform Renderer - Degraded - Intermittent Upstream ErrorTypeform · Partial outage · 20m
- Impact18
- Breadth2
- Duration7
- Reach0
- Acknowledgement0
1826Issue with upstream providerLattice · Degraded · 39m
- Impact8
- Breadth10
- Duration8
- Reach0
- Acknowledgement0
1926Delays in Updating ViewsHelp Scout · Degraded · 4h 10m
- Impact8
- Breadth5
- Duration13
- Reach0
- Acknowledgement0
2026Issue with creating support requests for customers with language set to JapaneseMiro · Degraded · 30m
- Impact8
- Breadth10
- Duration8
- Reach0
- Acknowledgement0
2125Owlbot AI service outageReadMe · Degraded · 1d 22h
- Impact8
- Breadth2
- Duration15
- Reach0
- Acknowledgement0
2224Temporary Database Routing IssueUpstash · Degraded · 0m
- Impact8
- Breadth16
- Duration0
- Reach0
- Acknowledgement0
2322E-mail notifications are not being sentReadMe · Degraded · 3h 27m
- Impact8
- Breadth2
- Duration12
- Reach0
- Acknowledgement0
2422Reports of increased latency and delays in validating SSL certificatesWebflow · Degraded · 5h 11m
- Impact8
- Breadth1
- Duration13
- Reach0
- Acknowledgement0
2520Issue displaying some previews in Pulumi CloudPulumi Cloud · Degraded · 1h 54m
- Impact8
- Breadth1
- Duration11
- Reach0
- Acknowledgement0

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