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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W38, Sep 15 to Sep 21.

  1. 137Mobile app: Google sign in flow brokenFront · Partial outage · 3d 15h
    • Impact18
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0
  2. 236Google SSO OutageBrex · Major outage · 13m
    • Impact30
    • Breadth0
    • Duration6
    • Reach0
    • Acknowledgement0
  3. 336Misconfiguration on consoleapi and event processing servicesStatsig · Partial outage · 3d 10h
    • Impact18
    • Breadth3
    • Duration15
    • Reach0
    • Acknowledgement0
  4. 435GoTo Connect - Issues with messaging and notificationsGoTo · Partial outage · 23h 46m
    • Impact18
    • Breadth2
    • Duration15
    • Reach0
    • Acknowledgement0
  5. 535Google Enhanced Conversions is experiencing elevated failuresSegment · Partial outage · 6h 9m
    • Impact18
    • Breadth4
    • Duration13
    • Reach0
    • Acknowledgement0
  6. 634Substack experiencing increased latencySubstack · Degraded · 3h 47m
    • Impact8
    • Breadth14
    • Duration12
    • Reach0
    • Acknowledgement0
  7. 734Hightouch App IssuesHightouch · Partial outage · 8h 27m
    • Impact18
    • Breadth2
    • Duration14
    • Reach0
    • Acknowledgement0
  8. 833Intermittent Azure authentication issuesOctopus Deploy · Partial outage · 2h 54m
    • Impact18
    • Breadth3
    • Duration12
    • Reach0
    • Acknowledgement0
  9. 933All AI based features including GitBook Assistant or AI search are failing with "something went wrong"GitBook · Partial outage · 1d 3h
    • Impact18
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  10. 1033Contact and Sales Forms Returning Errors to Users1Password · Partial outage · 2h 20m
    • Impact18
    • Breadth4
    • Duration11
    • Reach0
    • Acknowledgement0
  11. 1132The login and signup pages for Cloud2 accounts are currently down.InfluxDB Cloud · Partial outage · 2h 2m
    • Impact18
    • Breadth3
    • Duration11
    • Reach0
    • Acknowledgement0
  12. 1232ReadMe editor is unresponsive / blankReadMe · Partial outage · 4h
    • Impact18
    • Breadth2
    • Duration12
    • Reach0
    • Acknowledgement0
  13. 1332Jira Integration with Goals Not WorkingLattice · Degraded · 7h 3m
    • Impact8
    • Breadth10
    • Duration14
    • Reach0
    • Acknowledgement0
  14. 1430Propagation delay in server SDKsStatsig · Degraded · 1h 34m
    • Impact8
    • Breadth12
    • Duration10
    • Reach0
    • Acknowledgement0
  15. 1530Multiple Policy ack. emails are being sent for archived policies.Drata · Partial outage · 3h 50m
    • Impact18
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  16. 1629Delays in running Bitbucket PipelinesBitbucket · Degraded · 30m
    • Impact8
    • Breadth2
    • Duration8
    • Reach11
    • Acknowledgement0
  17. 1728Elevated workflow and source errors.Pipedream · Partial outage · 1h 14m
    • Impact18
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  18. 1828Google Enhanced Conversions is experiencing elevated failuresSegment · Degraded · 3h 28m
    • Impact8
    • Breadth8
    • Duration12
    • Reach0
    • Acknowledgement0
  19. 1928Degraded reminder creationSuperhuman · Degraded · 3d 20h
    • Impact8
    • Breadth5
    • Duration15
    • Reach0
    • Acknowledgement0
  20. 2026Payments - issue creating ach and wire paymentsUnit · Partial outage · 13m
    • Impact18
    • Breadth2
    • Duration6
    • Reach0
    • Acknowledgement0
  21. 2126Heap Connect Syncs: Possibility Of Stale DataHeap · Degraded · 6h 16m
    • Impact8
    • Breadth4
    • Duration14
    • Reach0
    • Acknowledgement0
  22. 2226ReadMe docs producing 404 errors after reordering and branch mergeReadMe · Degraded · 7h 44m
    • Impact8
    • Breadth4
    • Duration14
    • Reach0
    • Acknowledgement0
  23. 2326Issues attempting to load, or purchase labels, for an existing shipmentEasyPost · Degraded · 52m
    • Impact8
    • Breadth0
    • Duration9
    • Reach9
    • Acknowledgement0
  24. 2425Contact Center – Call Queues and Contact Center – Issues logging into queuesGoTo · Partial outage · 20m
    • Impact18
    • Breadth0
    • Duration7
    • Reach0
    • Acknowledgement0
  25. 2524Software Inventory DelayJumpCloud · Degraded · 2h 38m
    • Impact8
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0

← 2025-W37 · 2025-W39 →

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