The Down Index, 2025-W39

Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W39, Sep 22 to Sep 28.

153Actors cannot be builtApify · Major outage · 2h 32m
- Impact30
- Breadth1
- Duration11
- Reach11
- Acknowledgement0
249Degraded performance to multiple Atlassian experiencesConfluence · Partial outage · 2h 8m
- Impact18
- Breadth20
- Duration11
- Reach0
- Acknowledgement0
347Subset of compliance tests are not runningDrata · Major outage · 5h 17m
- Impact30
- Breadth4
- Duration13
- Reach0
- Acknowledgement0
443Provisioning invite links are not working1Password · Partial outage · 4h 43m
- Impact18
- Breadth12
- Duration13
- Reach0
- Acknowledgement0
540Delayed transfersWise · Partial outage · 1h 49m
- Impact18
- Breadth11
- Duration11
- Reach0
- Acknowledgement0
638Acuity Scheduling / 500 errorSquarespace · Major outage · 28m
- Impact30
- Breadth0
- Duration8
- Reach0
- Acknowledgement0
738Intermittent ConnectivityBrex · Major outage · 35m
- Impact30
- Breadth0
- Duration8
- Reach0
- Acknowledgement0
837Docker Hub authentication issuesOctopus Deploy · Partial outage · 3h 12m
- Impact18
- Breadth7
- Duration12
- Reach0
- Acknowledgement0
934Degraded performance when accessing 1Password1Password · Partial outage · 3h 33m
- Impact18
- Breadth4
- Duration12
- Reach0
- Acknowledgement0
1032Microsoft sends failingSuperhuman · Partial outage · 52m
- Impact18
- Breadth5
- Duration9
- Reach0
- Acknowledgement0
1132Expression Measurement OutageHume AI · Partial outage · 8h
- Impact18
- Breadth0
- Duration14
- Reach0
- Acknowledgement0
1231Google Kubernetes incident impacting cluster operations in GCP.CockroachDB Cloud · Partial outage · 3h 29m
- Impact18
- Breadth1
- Duration12
- Reach0
- Acknowledgement0
1331Degraded Performance: Elevated Error RatesLlamaCloud · Degraded · 20m
- Impact8
- Breadth16
- Duration7
- Reach0
- Acknowledgement0
1429GoTo Connect - missing call event notificationsGoTo · Partial outage · 2h
- Impact18
- Breadth0
- Duration11
- Reach0
- Acknowledgement0
1528Cloud Source Sync DelaySegment · Degraded · 3h
- Impact8
- Breadth8
- Duration12
- Reach0
- Acknowledgement0
1628Collection, Request, Example, Documentation creation/updations are not working.Postman · Partial outage · 51m
- Impact18
- Breadth1
- Duration9
- Reach0
- Acknowledgement0
1727Journey Analytics are failing to loadSegment · Degraded · 2d 21h
- Impact8
- Breadth4
- Duration15
- Reach0
- Acknowledgement0
1826CSV exports not functioning as expectedLattice · Degraded · 27m
- Impact8
- Breadth10
- Duration8
- Reach0
- Acknowledgement0
1926Dashboard API and webhook logs temporarily disabledDaily · Degraded · 1d 3h
- Impact8
- Breadth3
- Duration15
- Reach0
- Acknowledgement0
2025Creating and editing videos failing to find previous uploadsVimeo · Degraded · 1d 18h
- Impact8
- Breadth2
- Duration15
- Reach0
- Acknowledgement0
2125Acuity Scheduling / Clients unable to process payments using SquareSquarespace · Degraded · 11h 33m
- Impact8
- Breadth2
- Duration15
- Reach0
- Acknowledgement0
2225New cluster creation is degradedXata · Degraded · 53m
- Impact8
- Breadth8
- Duration9
- Reach0
- Acknowledgement0
2325App not loadingFront · Partial outage · 9m
- Impact18
- Breadth2
- Duration5
- Reach0
- Acknowledgement0
2424Degraded Video Analytics data freshnessVimeo · Degraded · 23d 1h
- Impact8
- Breadth1
- Duration15
- Reach0
- Acknowledgement0
2524Reranker service degradationVoyage AI · Degraded · 13m
- Impact8
- Breadth10
- Duration6
- Reach0
- Acknowledgement0

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