Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in November 2022, most first. 19 providers with incidents.
- 1. LogRocket2h 36m weighted2 incidents · median 1d 6h to resolve · postmortems n/a
- 2. CloudBees2h 34m weighted2 incidents · median 5h 23m to resolve · postmortems 0%
- 3. StatusCake2h 13m weighted1 incident · median 1d 1h to resolve · postmortems n/a
- 4. Lokalise1h 48m weighted3 incidents · median 55m to resolve · postmortems 0%
- 5. Opsgenie1h 29m weighted1 incident · median 2h 59m to resolve · postmortems 0%
- 6. Stitch1h 13m weighted1 incident · median 2h 46m to resolve · postmortems 0%
- 7. Twitch48m weighted1 incident · median 3h 59m to resolve · postmortems n/a
- 8. Metabase Cloud27m weighted1 incident · median 27m to resolve · postmortems 0%
- 9. Daily23m weighted1 incident · median 3h 30m to resolve · postmortems 0%
- 10. Atlassian Statuspage22m weighted1 incident · median 33m to resolve · postmortems 0%
- 11. Radar21m weighted1 incident · median 1h 43m to resolve · postmortems n/a
- 12. Mailjet16m weighted1 incident · median 1h 31m to resolve · postmortems n/a
- 13. Mural12m weighted2 incidents · median 1h 7m to resolve · postmortems 100%
- 14. Basecamp11m weighted2 incidents · median 50m to resolve · postmortems 0%
- 15. ServiceNow Cloud Observability11m weighted1 incident · median 6h 6m to resolve · postmortems n/a
- 16. Secureframe7m weighted1 incident · median 50m to resolve · postmortems 0%
- 17. Svix2m weighted1 incident · median 1h 21m to resolve · postmortems n/a
- 18. Close1m weighted1 incident · median 13m to resolve · postmortems n/a
- 19. DatoCMS0m weighted2 incidents · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.