Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in November 2022, most first. 3 providers with incidents in Workplace.
- 1. Mural12m weighted2 incidents · median 1h 7m to resolve · postmortems 100%
- 2. Basecamp11m weighted2 incidents · median 50m to resolve · postmortems 0%
- 3. Close1m weighted1 incident · median 13m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.