Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by uptime over the last 90 days, lowest first. 48 providers with 90 days of history in Workplace.
- 1. Miro99.71%6h 3m of weighted downtime
- 2. Jira99.85%3h 10m of weighted downtime
- 3. Confluence99.93%1h 24m of weighted downtime
- 4. SurveyMonkey99.93%1h 19m of weighted downtime
- 5. Retool99.94%1h 14m of weighted downtime
- 6. Figma99.98%17m of weighted downtime
- 7. Basecamp99.98%14m of weighted downtime
- 8. Lattice99.98%13m of weighted downtime
- 9. Google Workspace99.99%12m of weighted downtime
- 10. Otter.ai99.99%11m of weighted downtime
- 11. Rippling99.99%10m of weighted downtime
- 12. Grammarly99.99%10m of weighted downtime
- 13. Granola99.99%7m of weighted downtime
- 14. Pylon99.99%7m of weighted downtime
- 15. Box99.99%7m of weighted downtime
- 16. Ashby99.99%6m of weighted downtime
- 17. Superhuman99.99%5m of weighted downtime
- 18. Gong99.99%4m of weighted downtime
- 19. Smartsheet99.99%3m of weighted downtime
- 20. Asana99.99%2m of weighted downtime
- 21. monday.com99.99%1m of weighted downtime
- 22. Attio99.99%1m of weighted downtime
- 23. Greenhouse99.99%1m of weighted downtime
- 24. Lever99.99%1m of weighted downtime
- 25. Make99.99%No incidents posted
- 26. Close99.99%No incidents posted
- 27. Calendly100.00%No incidents posted
- 28. Canva100.00%No incidents posted
- 29. ClickUp100.00%No incidents posted
- 30. Coda100.00%No incidents posted
- 31. Dropbox100.00%No incidents posted
- 32. Dropbox Sign100.00%No incidents posted
- 33. Fireflies.ai100.00%No incidents posted
- 34. Gamma100.00%No incidents posted
- 35. Gusto100.00%No incidents posted
- 36. Help Scout100.00%No incidents posted
- 37. HubSpot100.00%No incidents posted
- 38. Loom100.00%No incidents posted
- 39. Lucid100.00%No incidents posted
- 40. Mural100.00%No incidents posted
- 41. Quip100.00%No incidents posted
- 42. Smartling100.00%No incidents posted
- 43. Tally100.00%No incidents posted
- 44. Todoist100.00%No incidents posted
- 45. Trello100.00%No incidents posted
- 46. Typeform100.00%No incidents posted
- 47. Airtable100.00%No incidents posted
- 48. Apollo.io100.00%No incidents posted
Uptime is counted from each provider's own incidents: a major outage counts fully against the components it names, a partial outage 30%, a single-region outage only for its share of regions, and minor issues (one country, site, carrier route or asset) not at all. About has the details.