Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by uptime over the last 90 days, lowest first. 30 providers with 90 days of history in Payments and commerce.
- 1. Wise92.69%6d 13h of weighted downtime
- 2. Metronome99.91%1h 52m of weighted downtime
- 3. Plaid99.94%1h 13m of weighted downtime
- 4. BigCommerce99.95%55m of weighted downtime
- 5. Recurly99.96%48m of weighted downtime
- 6. Marqeta99.96%44m of weighted downtime
- 7. Brex99.97%28m of weighted downtime
- 8. Shippo99.98%19m of weighted downtime
- 9. Klarna99.99%4m of weighted downtime
- 10. RevenueCat99.99%3m of weighted downtime
- 11. Alchemy99.99%1m of weighted downtime
- 12. Paddle99.99%No incidents posted
- 13. Coinbase99.99%No incidents posted
- 14. Kraken99.99%No incidents posted
- 15. EasyPost99.99%No incidents posted
- 16. Chargebee99.99%No incidents posted
- 17. Infura100.00%No incidents posted
- 18. Lago100.00%No incidents posted
- 19. Modern Treasury100.00%No incidents posted
- 20. Moralis100.00%No incidents posted
- 21. Orb100.00%No incidents posted
- 22. PayPal100.00%No incidents posted
- 23. Polar100.00%No incidents posted
- 24. Shopify100.00%No incidents posted
- 25. Square100.00%No incidents posted
- 26. TaxJar100.00%No incidents posted
- 27. Unit100.00%No incidents posted
- 28. Affirm100.00%No incidents posted
- 29. Autumn100.00%No incidents posted
- 30. Avalara100.00%No incidents posted
Uptime is counted from each provider's own incidents: a major outage counts fully against the components it names, a partial outage 30%, a single-region outage only for its share of regions, and minor issues (one country, site, carrier route or asset) not at all. About has the details.