Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in January 2023, most first. 18 providers with incidents.
- 1. Doppler8h 47m weighted2 incidents · median 17h 34m to resolve · postmortems 50%
- 2. LogRocket8h 17m weighted1 incident · median 1d 22h to resolve · postmortems 0%
- 3. Filestack3h 40m weighted2 incidents · median 4h 43m to resolve · postmortems 0%
- 4. Daily2h 6m weighted2 incidents · median 7h 33m to resolve · postmortems n/a
- 5. Mural1h 57m weighted2 incidents · median 6h 8m to resolve · postmortems 0%
- 6. Twingate58m weighted1 incident · median 4h 54m to resolve · postmortems 100%
- 7. Lokalise47m weighted2 incidents · median 1h 19m to resolve · postmortems 0%
- 8. Twitch47m weighted2 incidents · median 1h 3m to resolve · postmortems 0%
- 9. PyPI44m weighted1 incident · median 3h 45m to resolve · postmortems n/a
- 10. Mailjet43m weighted2 incidents · median 12h 10m to resolve · postmortems n/a
- 11. Tabnine37m weighted2 incidents · median 1h 12m to resolve · postmortems 0%
- 12. Opsgenie37m weighted1 incident · median 3d 18h to resolve · postmortems n/a
- 13. Secureframe36m weighted1 incident · median 3h to resolve · postmortems n/a
- 14. Liveblocks23m weighted1 incident · median 46m to resolve · postmortems 0%
- 15. crates.io18m weighted3 incidents · median 38m to resolve · postmortems 0%
- 16. ServiceNow Cloud Observability12m weighted1 incident · median 2h 6m to resolve · postmortems 0%
- 17. Percy11m weighted1 incident · median 53m to resolve · postmortems n/a
- 18. SourceHut0m weighted1 incident · median 0m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.